Reveal’s clients are truly our partners, and we are dedicated to collaborating to solve problems and improve transit systems. By blending our technology expertise with our ability to analyze a transit operation in-depth, we provide detailed operations assessments that deliver groundbreaking ideas and service improvements.

In particular, our operations assessment process can guide your agency by developing new ways to work smarter and improve efficiency for:

1

Overall paratransit, fixed route, deviated fixed or flex route, demand response, and NEMT operations

2

Transit route planning


3

Request for Proposals (RFP) development for software and management services

4

Driver bid development


5

Run-cutting


The Assessment Process

A thorough operations assessment is key during the implementation of new technology, as it allows the transit agency and Reveal to develop a structured, analytical approach to improving operations through the Reveal platform. During an operations assessment, our staff collects vital data from all areas of operation and reviews current processes. Using this information, we establish best practices; set a baseline for performance measures and KPIs to track specific cost savings; and document anticipated results. KPIs and anticipated cost savings results are established based upon:

1

Improvements to the efficiency of the transit operations

2

Increased productivity


3

Employee time savings based upon ease of use

4

Data privacy and security



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