With more than a decade of experience supplying technology solutions to transportation agencies and private companies like non-emergency medical transportation (NEMT) providers, Reveal has a proven history of delivering results to our clients. The Reveal platform is customizable and applicable to all types of transportation systems—from fixed route and demand response, to Americans with Disabilities Act (ADA) paratransit services, to non-emergency medical transportation (NEMT).
We are proud to provide reliability, cost efficiencies, service improvement, and immediate return on investment to our clients—all while simultaneously solving your biggest transportation problems.
The Benefits of the Reveal Platform
Our client’s realize, on average, a 20% reduction in costs by improving overall efficiencies and introducing real-time service monitoring. Reveal optimizes route efficiencies to reduce labor costs and improve driver productivity—while never compromising customer service.
Improve Customer Service
The passengers our transportation partners serve appreciate Reveal because we offer real-time, predictive visibility into a transit system’s schedules—including passenger-facing mobile apps that allow passengers to monitor the status of their ride.
When passengers can trust their transportation agency or provider to deliver high quality, on-time transportation services, uncertainty and apprehension about reliability is drastically reduced—and an increase in ridership becomes a reality, directly impacting your bottom line.
Optimized Transit & Management Planning
With workflow tools for every aspect of transit management—from run-cutting to driver bids—our clients save countless hours of planning with our automated platform. Reveal’s ability to analyze operational data allows transit agencies and providers to balance ridership while preventing over capacity or empty vehicles.
Real-Time GPS Tracking
Reveal interfaces with Google Maps, the most trusted mapping service available. Routes are overlaid with Google Maps during reservation, scheduling, and dispatching, ensuring the most efficient routes and multi-loads are planned. Plus, with up-to-the-minute traffic conditions, dispatchers can make the best decisions with scheduling will-call trips, answering “Where’s My Ride?” calls, and making real-time adjustments to maintain on-time performance.
Unmatched Customer Care & Support
Responsive customer support is critical to a successful transportation operation. Delivering top-notch support is so important to Reveal that we track each client support request from start to finish to assist our clients in a quick, professional manner. We provide issue resolution on a 24/7/365 basis, and online refresher training, quarterly user forums, and annual satisfaction surveys are cornerstones of our management model to ensure ongoing improvements.