We know that flexibility and scalability are key for non-emergency medical transportation (NEMT) technology. Reveal’s platform offers a full, wrap-around suite of NEMT software solutions that apply our dynamic routing, scheduling, and dispatching (RSD) technology—proven successful for transit agencies nationwide—to transportation providers who offer community transportation options. Aligned with our partner MTM’s leading NEMT brokerage model, our software is tailored to specifically meet the needs of NEMT operations.

Working hand-in-hand with MTM—who has more than 20 years of expertise as one of the largest NEMT brokers in the nation—Reveal customized our RSD software for the NEMT brokerage model. With features like optimized scheduling and dispatch, GPS functionality, enhanced visibility, streamlined claims and billing, and mobile app technologies, Reveal offers more to NEMT providers than any other software solution on the market.


End-to-End Benefits & Operational Enhancements

To best meet the needs of your operation, Reveal offers three tiers of functionality: Direct, Plus, and Enterprise. Each tier is customizable to your needs and boasts features that allow you to efficiently manage your workflow, trips, and programs, and ultimately provide premium transportation service. No matter which tier you choose, your company will receive end-to-end benefits that positively impact your staff, passengers, and bottom line.


1

Reduced Costs

On average, Reveal’s clients reduce overall costs by 20% by improving efficiency of trip entry and scheduling, and offering real-time service monitoring.

2

Flexibility & Scalability

Whether your operation has five vehicles or 500, Reveal is completely tailored and scalable to the size of your company, allowing you to take advantage of the features most important to you.


3

Optimized Routing & Scheduling

To best insert trips into your schedule, Reveal analyzes your daily routes—including any standing order trips—to identify where single-reservation trips, will calls, or last minute pick-ups fit into existing schedules.

4

Mobile App Technologies

With intuitive in-vehicle technology and smartphone applications for both drivers and passengers, Reveal increases transparency and trip management capabilities for all stakeholders, improving the overall transportation experience.


5

Real-time Visibility

With real-time visibility into route performance, dispatchers can see how individual trips and routes are performing, and where changes need to be made to improve service delivery and overall performance.

6

Improved Data Integrity & Reporting

Reveal’s unparalleled reporting, dashboards, and oversight tools allow you to quickly facilitate data retrieval to determine the root cause of performance issues, helping you proactively prevent recurrence.


7

GPS Capabilities & Enhanced Visibility

Reveal interfaces with Google Maps to hold drivers accountable to schedules and allow for real-time traffic updates for route changes, pick-up and drop-off geocoding to improve location accuracy, and immediate trip reassignment when a dispatcher is alerted that a driver is running late for a pick-up.


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